EMCs are outdoor LED signs used by businesses on their premises to display customizable and dynamic messages or advertisements

EMCs can show text, graphics, animations, and even video content, making them highly versatile for marketing and information dissemination.

EMCs are designed to be durable and operate effectively under various environmental conditions, including rain, snow, and extreme temperatures.

The lifespan of an EMC can vary but generally lasts several years, depending on the quality of the components and maintenance.

EMCs can increase visibility, attract more customers, and promote special offers or events directly at the point of sale.

ThinkSIGN controls and/or sources the entire process from design to manufacturing, ensuring high-quality and reliable EMCs.

ThinkSIGN uses Studio Cloud, a cloud-based, fully mobile software that allows for easy content management on any device.

ThinkSIGN uses high-quality materials and a rigorous manufacturing process, maintaining control over every aspect of production.

ThinkSIGN provides comprehensive customer support, including direct phone lines, email, and remote assistance via screensharing software.

ThinkSIGN offers a robust 5- year parts, 1-year labor warranty, ensuring long-term reliability and customer satisfaction.

The packet includes the sign's unique information, company contact information, details on software training and webinars, content resources, and a quick start guide for using the sign and its software.

You can reach ThinkSIGN Technical Support Monday through Friday, 8:30am to 5:30pm EST at 888-271-6807 or via email at support@thinksign.com.

The webinars cover software best practices, sign troubleshooting, sign setup, and more to maximize the investment in your EMC.

Call ThinkSIGN Support to provide your unique account number found in the Welcome Packet. You’ll receive a link to set your password and assign account access levels.

Go to www.thinksigncloud.com and click “Let’s Get Started”. Sign in using your account number and the password you created during registration.

ThinkSIGN is an Original Design Manufacturer (ODM) specializing in high-quality, energy-efficient EMCs with exceptional image quality and longevity, designed to last over 10 years.

ThinkSIGN controls every detail of its sign production as an ODM, from design to manufacturing, ensuring reliability and top-notch performance.

Studio Cloud is ThinkSIGN’s proprietary software, the first fully mobile, full-function EMC software in the industry, allowing users to design, edit, and schedule content from any device.

The software is your primary interface with the EMC throughout its life. ThinkSIGN emphasizes comparing software options to ensure you invest in a system that offers a good user experience.

ThinkSIGN provides in-house technical support with professional engineers, offering live demos, technical assistance, and field support.

You can schedule a live demo to see the EMCs in action and discuss your specific needs by calling 877.767.9949

ThinkSIGN EMCs are built to be incredibly reliable, with a lifespan of over 10 years.

ThinkSIGN offers lifetime support with access to professional engineers who can assist with any technical issues and help optimize your content.

Users have reported positive experiences with ThinkSIGN EMCs, citing improved community engagement and excellent customer support.

Email Support@thinksign.com with your Serial Number or Account Number, and the email address we need to send the activation to. Alternatively, you can call us with the above information at 888-271-6807.

Wednesday Webinars are available for signup at ThinkSIGN.com/Support. You will receive an invite to the Google meeting Wednesday morning. A tutorial video is available for Studio Cloud on our website ThinkSIGN.com/Support. You can find it under the Studio Cloud Tutorial tab. A tutorial video is available for our legacy software on our website ThinkSIGN.com/Support. You can find it under the Legacy Software tab. You can email us with specific questions at Support@thinksign.com

For Studio Cloud Users or signs with a 4G connection: Please power cycle your sign and wait 3-5 minutes for the connection to re-establish with the Cloud. If the problem persists, please contact us at Support@thinksign.com or 888-271-6807. For legacy signs or signs not utilizing a 4G connection: First, power cycle your sign and check the connection again. If the problem persists, check your network connections on your PC. If you are using a USB adapter to connect with radios, unplug and reconnect the adapter. Check if your static IP settings are correct. Check your radios for power/signal lights. Contact our Support team at Support@thinksign.com or 888-271-6807.

First, power cycle your sign to see if the display is restored. If possible, connect to your sign and send a project to it with the following content: One slide with an all red background, one slide with an all green background, one slide with an all blue background, and one slide with an all white background. These slides should just be the colored backgrounds with no other content. Send this project to the sign and take a photo of each color. If both sides of the sign are having display issues, please take photos of each color for each side of the sign. Email the photos to our Support@thinksign.com email address with the name of your business or association. We will respond to your email as quickly as possible.